Requesting a Refund

Let’s Make Sure We’ve Explored Helpful Option!

We’re really glad you gave ZipWP a try. Our goal is to make launching and growing your website as easy as possible — and we’re here to support you every step of the way.

If you’re thinking about requesting a refund, we understand. But before you continue, here’s a quick overview of how our refund policy works:

You are eligible for a refund only if:

• As we’ve mentioned on our pricing and checkout pages, your refund request must be made within 7 days of your first purchase.

• You’ve reached out to our support team and allowed us a fair chance to help.

• You’re facing a technical issue we couldn’t fix within a reasonable time.

We deny refund if:

• It’s been more than 7 days since your first purchase.

• You’re requesting a renewal refund — these are non-refundable.

• You’ve already exported/migrated your site or made full use of ZipWP features.

• You’re feeling unsure about WordPress — we’ve got guides and friendly support to walk you through it.

• It’s simply a change of mind (buyer’s remorse).

Many of our users find that a quick chat with support helps clear up confusion or fix any hiccups — and we’d love the chance to do the same for you.

What would you like to do next?